The Avaya IP Phone 1616 is a professional VoIP desk phone built for users who handle high call volumes and require quick access to multiple lines and features. Designed for receptionists, administrative staff, managers, and customer service teams, the 1616 provides 16 programmable line appearances and feature keys with dual LED indicators for efficient call management. Its backlit display, full-duplex speakerphone, integrated headset support, and expandable key modules make it an ideal communication solution for demanding business environments. The phone integrates seamlessly with Avaya IP Office and Avaya Communication Manager platforms, delivering reliable enterprise-grade performance.
Key Features
- 16 programmable line and feature keys
- Dual LED status indicators
- 4-line backlit LCD display
- Full-duplex speakerphone
- Integrated headset support
- 3 contextual soft keys
- Four-way navigation controls
- Supports expansion modules
- Dual Ethernet ports
- Power over Ethernet (PoE) support
- Voicemail and call log access
- Enterprise-grade business communication
Technical Specifications
| Specification | Details |
|---|---|
| Model | Avaya 1616 |
| Product Type | IP Desk Phone |
| Display | 4 x 24 Character Backlit LCD |
| Line Keys | 16 Programmable Keys |
| Soft Keys | 3 Contextual Soft Keys |
| Audio | Full-Duplex Speakerphone |
| Headset Support | Yes |
| Connectivity | Dual Ethernet Ports |
| Power | PoE (802.3af) Supported |
| Expansion Support | Up to Three 32-Button Modules |
| Compatibility | Avaya IP Office & Communication Manager |
Product Benefits
The Avaya 1616 is ideal for users who need quick access to multiple extensions, departments, or call queues. Its expandable design, programmable keys, and advanced communication features improve efficiency while maintaining professional call quality throughout the workday.





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